Technology is Not Sex Neutral
Many people claim that they are just too bad at technology to navigate the internet, but is it their own perception of their abilities that makes it so difficult? Drs. …
Viewpoints
Viewpoints are engaging short analysis of published original research of interest to or in the field of technical and professional communication. The Viewpoint helps to elevate the key lessons for Technical and Professional Communication practitioners working in the field.
Uncovering Coded Structures of Inequality
Designs permeate the world, and the most effective designs operate seamlessly–both present and invisible. Often, people don’t think about why something is designed in a certain way. Instead, people tend …
Medical Jargon Re-Translated in Online Spaces
Have you ever been told something by a healthcare professional that made sense but you didn’t quite understand it so you went online and spoke with some other people to …
Legal Literacy within Technical Communication
Have you ever bought something from the store that came with directions? And when you got home you immediately threw those directions in the garbage after opening the product? Say, …
Navigating health information in an online world
Understanding the role of usability and technical content In today’s predominantly online society, we all have experienced a thought provoking question that needs to be answered right away. We tend …
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The Transformation of Work During COVID-19 and How it Affected Remote Workers
The COVID-19 pandemic adjusted the location of the traditional office so workers could work remotely. The authors discussed the analysis of nationally representative survey data from “October 2020 of 3,017 …
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An overview of telecommuting
The popularity of telecommuting has created a tremendous amount of interest amongst scholars and practitioners. The authors Allen, Golden, and Shockley shared their findings in a review of various telecommuting …
Quantifying Empathy During Narrative Writing
A collaborative effort between researchers at the Knowledge Construction Lab Leibniz-Institut fuer Wissensmedien and the Department of Psychology at Eberhard Karls University Tuebingen, Germany, explore the possibility of using narrative …
Localized Community Strategy for Genuine Inclusion and Social Justice
Many software and tech companies are now including terms like “diversity,” and “inclusivity,” within their organization´s statement of purpose or company goals. However, does this mean that companies are genuinely …
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Visual Design for Tech Comm
We currently live in the “big data era” and the constant sharing of thousands of pieces of data and information can lead to audience overwhelm and “information anxiety” (Bian & …
How Cards Can Play a Key Role in the Spread of Information
Recreational and Educational When we think about how we share technical communication information with others, we usually think about documents and websites. In Dr. Edward A. Malone’s article “The Use …
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Beyond Personal Accounts: 
Can Courses on Social Media Help a Company’s Online Reputation? It is no exaggeration that social media plays a giant role in our personal lives. We tweet our thoughts on …